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PCBH

February 5, 2025 by Allison Allmon Dixson, PhD

GATHER for Integrated Care

A few months ago, I was experiencing some significant stress in multiple microsystems of my life and was implementing many of my tried-and-true strategies to ground myself in my values and practice self-compassion. One night at dinner, my children were asking about differences I had in schools. It is important to know that, as the […]

Category iconIntegrated Care News Tag iconPCBH,  self-care,  creativity,  resilience

Neftali Serrano
January 27, 2025 by Neftali Serrano

Community as Resistance: US Healthcare Teams Need Strengthening In Turbulent Political Times

I’m going to make an argument here that the antidote to political uncertainty and rapid change in the healthcare landscape is community, particularly local community. And in so doing I’m also tying us to a promise that this community, the Collaborative Family Healthcare Association (CFHA), will be a nexus of moral strength and innovation for […]

Category iconIntegrated Care News,  CEO's Desk Tag iconPCBH,  Primary Care,  integrated care,  membership,  CoCM

The modern care team is depicted with some members not yet fully at the table.

Neftali Serrano
January 9, 2025 by Neftali Serrano

It’s Going To Take More Work: A Call to the Integrated Care Community in 2025

If you are a clinician you know the feeling. It’s that moment in a care process with a patient where you could do more or choose to do less. You battle internally to decide what to do and ultimately you know you can’t live with yourself if you choose to do less. That’s our moment as […]

Category iconCEO's Desk Tag iconintegrated care,  Primary Care,  Family Medicine,  PCBH

Neftali Serrano
April 8, 2024 by Neftali Serrano

Mea Culpa: What My Generation Of Integrated Care Leaders Ignored

5 Minute Read. As a seasoned professional in integrated care, I’ve been part of a pioneering generation that sought to blend medical and behavioral health services to improve patient outcomes, particularly with the advent of the Primary Care Behavioral Health service delivery model (PCBH). Reflecting on this journey, it’s clear that while we’ve made significant […]

Category iconCEO's Desk Tag iconPCBH,  Population health,  Quality Improvement,  measurement based care

Neftali Serrano
March 20, 2024 by Neftali Serrano

The #1 Reason Why Integrated Health Care Teams Lose Mental Health Clinicians To Online Therapy Companies

By Neftali Serrano, PsyD, 2 Minute Read In recent years, the struggle to retain and recruit behavioral health providers has intensified within primary care. A closer examination of this trend reveals a significant underlying cause: the selection bias rooted in the mental health provider training process. This bias not only shapes the career preferences of […]

Category iconCEO's Desk Tag iconPCBH,  Primary Care,  integrated care,  workforce

Matthew P. Martin
September 12, 2023 by Matthew P. Martin

Advancing Success in PCBH: A Framework for the Adoption of Measurement-Based Care

4 minute read In our first blog post on March 3rd, 2023, we reported on efforts by the Primary Care Behavioral Health Special Interest Group (PCBH SIG) to advance the understanding of screening and outcome measurement in demonstrating the value of the integrated model of service delivery. Since that time a Measurement-Based Care (MBC) workgroup […]

Category iconIntegrated Care News Tag iconoutcome,  PCBH,  integrated care,  screening,  measurement

Matthew P. Martin
August 1, 2023 by Matthew P. Martin

Health Federation of Philadelphia Announces Historic Director Position: How Partnership and Persistence Paid Off

5 minute read On July 13, 2023, Health Federation of Philadelphia (HFP) announced a new investment in integrated care by the Philadelphia Department of Behavioral Health and Intellectual Disability Services (DBHIDS), which will allow HFP to hire a Director of Behavioral Health Integration position. The new Director will be responsible for leading all training and […]

Category iconIntegrated Care News Tag iconPCBH,  integrated care,  leadership,  FQHC

Matthew P. Martin
March 1, 2023 by Matthew P. Martin

Measuring Success in PCBH: Results from a Workgroup on Behavioral Health Screening

3 minute read In spring 2022, CFHA CEO Neftali Serrano approached the Primary Care Behavioral Health Special Interest Group (PCBH SIG) to begin the work of catalyzing standardized outcomes for measuring success in a PCBH environment. This invitation was warmly received as the role of the PCBH SIG is to grow interest and enthusiasm, provide […]

Category iconIntegrated Care News Tag iconPCBH,  Primary Care,  behavioral health,  screening

September 2, 2022 by David Bauman

Can I Still Do This? Returning to Primary Care Behavioral Health

3 minute read. Original post available here Returning to the PCBH (Primary Care Behavioral Health) world after a week off is always an exciting, yet frightening experience. My mind always worries when returning to clinical work. “Will I still be able to do this?” “Do I still got what it takes?” And, then, all that doubt […]

Category iconIntegrated Care News Tag iconPCBH,  Primary Care

July 28, 2022 by David Bauman

It Feels Good to Get a Win

3 minute read. Original post available here As I was talking with one of our medical assistants (MA) after a visit she helped interpret for, we both agreed, “its good to get a win.” One of my favorite parts about spring is the intentionality that graduation and orientation season brings to reflect on the past year, […]

Category iconIntegrated Care News Tag iconPCBH,  mindfulness

May 6, 2022 by David Bauman

Being Life Saving: A Contextual Approach to Patient Care

4 minute read. Original post available here With onboarding our new behavioral health consultant (BHC) interns and family medicine (FM) residents, we have had numerous conversations and presentations regarding the importance of integrating a contextual, compassionate approach to healthcare. Regardless of it being delivered by a BHC, by a primary care provider (PCP), by a […]

Category iconIntegrated Care News Tag iconPCBH,  integrated care,  patient-centered care

Neftali Serrano
March 31, 2022 by Neftali Serrano

Filling Integrated Care Positions Challenges Health Clinics

5 Min Read. Filling that integrated care position at your clinic feel tough? You are not alone. Positions for mental health professionals of all types in primary care have grown in the last few years (see our job board and our map) and the options for mental health professionals have also expanded with telehealth uptake, […]

Category iconCEO's Desk Tag iconPCBH,  Population health,  Primary Care,  workforce

Stressed Behavioral Health Consultant

Neftali Serrano
January 10, 2022 by Neftali Serrano

A Hidden And Fixable Reason For Why Your Behavioral Health Staff Might Be Burning Out

There are many good reasons for the strain and experience of burnout among healthcare professionals at-large and primary care teams specifically, but there may be a hidden factor affecting your integrated behavioral health staff that you may not have yet considered: role diffusion. The shorthand version for this phenomenon is, “your staff is trying to […]

Category iconCEO's Desk Tag iconwellness,  PCBH,  Primary Care

Neftali Serrano
March 23, 2021 by Neftali Serrano

Video, Phone, In-Person: A Morning As A BHC During COVID

Five Minute Read Operating as a behavioral health consultant (BHC) in primary care has always demanded flexibility but never more so than during the pandemic. Things have changed significantly and it’s worthwhile for us to reflect on those changes, not with resistance, but simply with acknowledgment and mindfulness about what those changes mean. So, this […]

Category iconIntegrated Care News Tag iconPCBH,  Primary Care,  behavioral health,  COVID-19

Matthew P. Martin
January 13, 2021 by Matthew P. Martin

By the Numbers: 2020 Data from Clinics in Central Washington

3 minute read Efficient care and high productivity are essential elements for behavioral health consultants (BHC) practicing the Primary Care Behavioral Health (PCBH) model. But there can be quite a bit of variability in how clinics measure quality and productivity. Metrics can include the number of patients seen, the relative value of each intervention provided, […]

Category iconIntegrated Care News Tag iconPCBH,  integrated care,  productivity

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Key Contributors

Neftali Serrano, PsyD, CEO
Maria Jesus (Chus) Arrojo, LMFT, Blog Editor
Bridget Beachy, PsyD, Social Media
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

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