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Quality Improvement

Neftali Serrano
November 12, 2025 by Neftali Serrano

We Need A Federal Director of Integrated Care

Why We Need Dedicated Integrated Care Directors — At Every Level of the Health System If you’ve spent any time in the integrated care space, you know the pattern: A grant funds a pilot. A bold health plan tries something innovative. A state rolls out a value-based model. Then people move on, funding dries up, […]

Category iconIntegrated Care News,  CEO's Desk,  Healthcare Legislation Tag iconPCBH,  Population health,  Primary Care,  Quality Improvement,  integrated care,  policy,  CoCM

Chus Arrojo
October 31, 2025 by Chus Arrojo

Igniting Change in Integrated Care: Highlights from CFHA’s 2025 Conference

The Firestarter Framework: Fueling Passion and Purpose Dr. Thomas opened her session delving into the Firestarter Framework to explore our personal journeys in Integrated Care leadership and inspire participants to carry the CFHA “spark” home after the conference, igniting ongoing passion for integration. This framework classifies drivers of change into three groups. These Firestarter types […]

Category iconImplementation,  Implementation,  Integrated Care News Tag iconQuality Improvement,  Primary Care

Matthew P. Martin
November 27, 2024 by Matthew P. Martin

Behind the Curtain: Learning The Business of Integrated Care

5 minute read My first job after postdoctoral training was at a family medicine residency program in central North Carolina. It was exactly what I wanted: a combination of direct patient care, graduate medical education, and program development. I took over for Dan Marlowe, another medical family therapist who left to join the faculty at […]

Category iconIntegrated Care News Tag iconFinance,  Quality Improvement,  Primary Care

Neftali Serrano
April 8, 2024 by Neftali Serrano

Mea Culpa: What My Generation Of Integrated Care Leaders Ignored

5 Minute Read. As a seasoned professional in integrated care, I’ve been part of a pioneering generation that sought to blend medical and behavioral health services to improve patient outcomes, particularly with the advent of the Primary Care Behavioral Health service delivery model (PCBH). Reflecting on this journey, it’s clear that while we’ve made significant […]

Category iconCEO's Desk Tag iconmeasurement based care,  Quality Improvement,  Population health,  PCBH

Matthew P. Martin
July 30, 2021 by Matthew P. Martin

Is Yours a Learning Clinic?

5 minute read. Original post here. In 2018, I had a sweet setup for my work commute. My friend, who also worked downtown, would pick me up at my house, use the carpool lane on the highway, and drop me off in front of my office building. When I offered to pay for gas, he […]

Category iconIntegrated Care News Tag iconPractice Improvement,  Learning Organization,  Quality Improvement

Matthew P. Martin
June 10, 2019 by Matthew P. Martin

Is Yours a Learning Clinic?

In 2018, I had a sweet setup for my work commute. My friend, who also worked downtown, would pick me up at my house, use the carpool lane on the highway, and drop me off in front of my office building. When I offered to pay for gas, he refused me. “Matt, I am actually […]

Category iconIntegrated Care News Tag iconPractice Improvement,  Learning Organization,  Quality Improvement

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Collaborative Family Healthcare Association (CFHA)
11312 US 15-501 N.
Suite 107-154
Chapel Hill, NC 27517
info@CFHA.net

Key Contributors

Neftali Serrano, PsyD, CEO
Maria Jesus (Chus) Arrojo, LMFT, Blog Editor
Bridget Beachy, PsyD, Social Media
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

What We Do

CFHA is a member-based, 501(c)(3) non-profit organization dedicated to making integrated behavioral and physical health the standard of care nationally. CFHA achieves this by organizing the integrated care community, providing expert technical assistance and producing educational content.

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