3 minute read In spring 2022, CFHA CEO Neftali Serrano approached the Primary Care Behavioral Health Special Interest Group (PCBH SIG) to begin the work of catalyzing standardized outcomes for measuring success in a PCBH environment. This invitation was warmly received as the role of the PCBH SIG is to grow interest and enthusiasm, provide […]
Can I Still Do This? Returning to Primary Care Behavioral Health
3 minute read. Original post available here Returning to the PCBH (Primary Care Behavioral Health) world after a week off is always an exciting, yet frightening experience. My mind always worries when returning to clinical work. “Will I still be able to do this?” “Do I still got what it takes?” And, then, all that doubt […]
It Feels Good to Get a Win
3 minute read. Original post available here As I was talking with one of our medical assistants (MA) after a visit she helped interpret for, we both agreed, “its good to get a win.” One of my favorite parts about spring is the intentionality that graduation and orientation season brings to reflect on the past year, […]
Being Life Saving: A Contextual Approach to Patient Care
4 minute read. Original post available here With onboarding our new behavioral health consultant (BHC) interns and family medicine (FM) residents, we have had numerous conversations and presentations regarding the importance of integrating a contextual, compassionate approach to healthcare. Regardless of it being delivered by a BHC, by a primary care provider (PCP), by a […]
Filling Integrated Care Positions Challenges Health Clinics
5 Min Read. Filling that integrated care position at your clinic feel tough? You are not alone. Positions for mental health professionals of all types in primary care have grown in the last few years (see our job board and our map) and the options for mental health professionals have also expanded with telehealth uptake, […]
A Hidden And Fixable Reason For Why Your Behavioral Health Staff Might Be Burning Out
There are many good reasons for the strain and experience of burnout among healthcare professionals at-large and primary care teams specifically, but there may be a hidden factor affecting your integrated behavioral health staff that you may not have yet considered: role diffusion. The shorthand version for this phenomenon is, “your staff is trying to […]
Video, Phone, In-Person: A Morning As A BHC During COVID
Five Minute Read Operating as a behavioral health consultant (BHC) in primary care has always demanded flexibility but never more so than during the pandemic. Things have changed significantly and it’s worthwhile for us to reflect on those changes, not with resistance, but simply with acknowledgment and mindfulness about what those changes mean. So, this […]
By the Numbers: 2020 Data from Clinics in Central Washington
3 minute read Efficient care and high productivity are essential elements for behavioral health consultants (BHC) practicing the Primary Care Behavioral Health (PCBH) model. But there can be quite a bit of variability in how clinics measure quality and productivity. Metrics can include the number of patients seen, the relative value of each intervention provided, […]








