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Chus Arrojo, MA, LMHC, LMFT
April 7, 2026 by Chus Arrojo, MA, LMHC, LMFT

Crossing the Street: A Noir Account of an Unusual Warm Handoff

There was nothing particularly remarkable about that day. It wasn’t sunny. It didn’t rain. The clouds offered no movement, no promises of new shapes with hidden messages. It was just a gray day, like so many others. And yet, it became a day I would remember. It all started with a call about a patient […]

Category iconIntegrated Care News,  Provider & Patient Perspectives Tag iconPCBH,  Primary Care,  warm handoff;

Chus Arrojo, MA, LMHC, LMFT
March 27, 2026 by Chus Arrojo, MA, LMHC, LMFT

The Amulet: Objects of care for what doesn’t fit in a visit 

There is a copy of a Thich Nhat Hanh book in her exam room. I imagine it as an amulet, or maybe a mantra, quietly working on her behalf: “I am a continuation, like the rain is a continuation of the cloud.” She cannot be anything less, anything more. In fifteen minutes, she is expected to earn […]

Category iconIntegrated Care News,  Provider & Patient Perspectives Tag iconPrimary Care,  patient experience,  provider experience

March 19, 2026 by Jill Donelan, PsyD

Bridging the Gap: A Practical Roadmap for Pediatric Collaborative Care

A new Pediatric Collaborative Pathway has been developed to solve this problem, offering a structured, feedback-driven system that turns chaos into clarity. Here are four practical ways to implement this pathway in your practice today. 1. Make Screening Meaningful Screening shouldn’t just be a compliance task; it is the foundation of clinical decision-making. The pathway […]

Category iconIntegrated Care News,  Interventions,  Implementation Tag iconPopulation health,  Primary Care,  CoCM,  Psychiatry

Chus Arrojo, MA, LMHC, LMFT
March 6, 2026 by Chus Arrojo, MA, LMHC, LMFT

Harnessing the Power of Collaborative Documentation in Healthcare

Collaborative documentation is far more than a technique for writing notes. When used intentionally, it becomes a foundation for partnership‑based care and serves multiple meaningful functions that shape the clinical encounter itself. The Functions of Collaborative Documentation A Process and an Outcome Collaborative documentation turns the note into both a shared activity and a tangible […]

Category iconIntegrated Care News,  Interventions Tag iconPrimary Care,  patient-centered care,  AI

Chus Arrojo, MA, LMHC, LMFT
February 26, 2026 by Melissa Stepien, PMHCNS-BC and Chus Arrojo, MA, LMHC, LMFT

Integrated Psychiatry in Pediatric Primary Care: A PCBH-Informed Approach

For these practices, an Integrated Psychiatry approach—directly informed by the Primary Care Behavioral Health (PCBH) model—provides a flexible, population‑focused alternative. PCBH emphasizes rapid access, same‑day consultation, brief interventions, and team‑based care embedded directly within primary care workflows. Applying these principles, Integrated Psychiatry brings psychiatric expertise into the pediatric medical home, enhancing access, reducing stigma, strengthening […]

Category iconIntegrated Care News,  Implementation Tag iconPCBH,  Population health,  Primary Care,  Psychiatry

February 20, 2026 by Kane Carlock, Ph.D.

Psychologists in Primary Care Behavioral Health

Over time, I’ve noticed more PCBH job postings recruit only for LISW/LPCC/LMFT (or equivalent). From my experience, many psychologists would love to work in PCBH, but they never get the chance. Many job postings don’t even list psychologists as an option, and when contacted, organizations often can’t offer pay that fits the level of training […]

Category iconIntegrated Care News,  Workforce Tag iconPCBH,  integrated care,  workforce,  Psychologists

February 13, 2026 by Patti Robinson, Ph.D.

A Third Edition: Why Now and What’s It About?

Our book has six parts. The first is an update on the evidence for making this huge change to the scope and delivery of primary care services. We speak directly to leaders, with a hope of preparing them for a successful launch and scale-up. In the second and third sections, we provide information on specific […]

Category iconIntegrated Care News,  Professional development,  Implementation Tag iconPCBH,  behavioral health consultants,  integrated care implementation,  focused acceptance and committment therapy,  cognitive behavioral therapy

February 5, 2026 by Brittany Huelett-Lyons, Ph.D.

Maintaining a Systemic Focus: Navigating Health Together

Marcus is a 40‑year‑old African American man whose primary care provider (PCP) recently noted significant changes in mood following his ALS diagnosis two months ago. During several follow‑up appointments, the PCP observed that Marcus appeared less engaged, showed diminished interest in life, and expressed overwhelming concern about what the progression of the disease might mean […]

Category iconIntegrated Care News,  Interventions Tag iconPrimary Care,  integrated care,  behavioral health,  Holistic care,  family systems

January 29, 2026 by Laura Galbreath, MPP

How States Are Modernizing Facility Licensure to Advance Integrated Care

Disclaimer: This blog was originally published on the National Academy for State Health Policy (NASHP) website (nashp.org) on 11.18.25. It is reproduced here with the permission of the author. You can access the original blog post at this link: How States Are Modernizing Facility Licensure to Advance Integrated Care – NASHP Modernizing facility licensure is […]

Category iconIntegrated Care News,  Policy,  Workforce Tag icon#HealthcareTransformation,  #LicensureReform,  #IntegratedCare,  #PrimaryCare,  #CareDelivery,  #Workforce

Barry J. Jacobs
January 22, 2026 by Barry J. Jacobs

How to Kill a Health System

Our national example has been Prospect Medical Holdings, a for-profit, 17-hospital chain serving mostly low-income patients in California, Pennsylvania, Connecticut, Rhode Island, and New Jersey. As early as 2020, ProPublica, the independent investigative journalism outfit, published a lengthy expose about how Leonard Green and Partners, a Los Angeles-based private equity firm which bought a controlling […]

Category iconIntegrated Care News,  Healthcare financing ysterm Tag iconhealthcare,  private equity,  healthcare deserts,  Medicaid

January 13, 2026 by Jessica Carr, NP

The Science of Better Communication in Integrated Care

How Micro-Skills Shape Patient Outcomes and Interprofessional Collaboration through fostering an integrated care model that brings together medical, behavioral, and allied health professionals to provide comprehensive, whole-person treatment. Through this post we will dive into the argument that communication functions as a core clinical and operational competency in not only integrated care, but effective care. […]

Category iconIntegrated Care News,  Measures Tag iconintegrated care,  communication

Chus Arrojo, MA, LMHC, LMFT
December 23, 2025 by Chus Arrojo, MA, LMHC, LMFT

“How Did We All Land Here? Systems Roots, Family Stories, and the Call to Integrated Behavioral Health”

Two LMFTs explore career choice through the lens of family-of-origin and a drive towards systems change–Part II of II Reflections on an Unusual Upbringing This two-part blog was inspired by a conversation I had with Jess at the CFHA Conference in Raleigh. We shared stories about our unique upbringings and decided to collaborate on a […]

Category iconIntegrated Care News Tag iconintegrated care,  family of orgin,  career choice

December 17, 2025 by Jessica Lyons MS, LMFT

“How Did We All Land Here? Systems Roots, Family Stories, and the Call to Integrated Behavioral Health”

Part 1 of 2 Two LMFTs explore career choice through the lens of family-of-origin and a drive towards systems change. This series was inspired by a conversation in Raleigh at the end of Day 2 of the annual conference. Jess & Chus Is it fate? Destiny? A series of tiny nudges and moments?Is it a […]

Category iconIntegrated Care News,  Professional development Tag iconintegrated care,  family of orgin,  career choices

Neftali Serrano
December 8, 2025 by Neftali Serrano

Slot Utilization Is Not a Metric for Integrated Care

Nearly every time we work with consulting clients working on implementing integrated care the complaint is the same. There’s a healthcare administrator breathing down their neck about how many scheduling slots are going unutilized. It’s as if the golden hammer of healthcare optimization is managing slots. It’s time we call this what it is – […]

Category iconIntegrated Care News,  CEO's Desk,  Implementation Tag iconPCBH,  Population health,  Primary Care,  Finance,  CoCM

December 5, 2025 by Lisa Powell, Ph.D.

What if the integrated primary care continuum included dyadic, preventive behavioral health services beginning at birth?

During that first visit, it became clear that this new father–infant dyad had no established connection. They had met only a few times, Dad lacked basic supplies such as clothes, a crib, and a car seat, and he was anxious, overwhelmed, and unsure how to begin bonding with his baby. Over the following visits, I […]

Category iconIntegrated Care News,  Interventions Tag icondyadic health,  prevention,  caregiver-child relationships

Fictitious picture of a clinic with a sign that says "Welcome to our clinic - we offer minimally supportive primary care. Please adjust expectations accordingly."

Neftali Serrano
December 1, 2025 by Neftali Serrano

Not Enough Money For Integrated Care & Other Lies We Tell Ourselves

By Neftali Serrano, PsyD Far too often, I hear the same weary refrain from healthcare professionals championing integrated care: “My leaders tell me that my integrated care program is just not making us enough money.” Let’s be clear—this isn’t a financial question. It’s a philosophical one dressed up in a spreadsheet. Because when a leadership […]

Category iconCEO's Desk Tag iconPCBH,  Population health,  Family Medicine,  Primary Care,  integrated care,  behavioral health,  Finance,  CoCM

November 18, 2025 by Jessica Carr, NP

Prescription: Hope

Maria, RN By three in the afternoon, the clinic always felt a little frayed at the edges. The hum of printers, the faint ring of unanswered phone lines, the blinking of notices for new results — it all blended into the kind of background noise you stop noticing until the day feels heavy. It was […]

Category iconIntegrated Care News,  Interventions,  Provider & Patient Perspectives Tag iconPrimary Care,  Interprofessional collaborationpatient-centered care,  Provider perspectives

Neftali Serrano
November 12, 2025 by Neftali Serrano

We Need A Federal Director of Integrated Care

Why We Need Dedicated Integrated Care Directors — At Every Level of the Health System If you’ve spent any time in the integrated care space, you know the pattern: A grant funds a pilot. A bold health plan tries something innovative. A state rolls out a value-based model. Then people move on, funding dries up, […]

Category iconIntegrated Care News,  CEO's Desk,  Healthcare Legislation Tag iconPCBH,  Population health,  Primary Care,  Quality Improvement,  integrated care,  policy,  CoCM

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Key Contributors

Neftali Serrano, PsyD, CEO
Maria Jesus (Chus) Arrojo, LMFT, Blog Editor
Bridget Beachy, PsyD, Social Media
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

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