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Neftali Serrano

Shuttle launch image.

Neftali Serrano
December 7, 2022 by Neftali Serrano

Primary Care’s Moonshot Program For The Next Decade

5 Minute Read There is no single issue in the movement to integrate physical and behavioral health system that trumps the workforce shortage and training problem. Primary care needs a moonshot initiative to bridge that gap. I have some ideas. They are mine alone – I can’t speak for all of the Collaborative Family Healthcare […]

Category iconCEO's Desk Tag iconPrimary Care,  behavioral health,  workforce,  data

Neftali Serrano
October 26, 2022 by Neftali Serrano

Behaviorists In Family Medicine Deserve An Upgrade

5 Minute Read Family medicine residency programs have long had behaviorists as part of the educational experience for physicians-in-training, but the role has not kept up with the many changes in training and healthcare over the last few decades. And so you have behavioral science faculty with unclear and often conflicting mandates for their work, […]

Category iconCEO's Desk Tag iconmental health,  residents,  Family Medicine,  integrated care

Neftali Serrano
March 31, 2022 by Neftali Serrano

Filling Integrated Care Positions Challenges Health Clinics

5 Min Read. Filling that integrated care position at your clinic feel tough? You are not alone. Positions for mental health professionals of all types in primary care have grown in the last few years (see our job board and our map) and the options for mental health professionals have also expanded with telehealth uptake, […]

Category iconCEO's Desk Tag iconPCBH,  Population health,  Primary Care,  workforce

Stressed Behavioral Health Consultant

Neftali Serrano
January 10, 2022 by Neftali Serrano

A Hidden And Fixable Reason For Why Your Behavioral Health Staff Might Be Burning Out

There are many good reasons for the strain and experience of burnout among healthcare professionals at-large and primary care teams specifically, but there may be a hidden factor affecting your integrated behavioral health staff that you may not have yet considered: role diffusion. The shorthand version for this phenomenon is, “your staff is trying to […]

Category iconCEO's Desk Tag iconPCBH,  Primary Care,  wellness

Neftali Serrano
April 15, 2021 by Neftali Serrano

Tech Survey Results: This Is How Healthcare Professionals Engage Social Networking Tools

Five Minute Read We were curious about how our members utilize social media and connectivity tools, so we asked and they answered. The results are fascinating and will help us plan future efforts to support networking amongst the members of our association, the Collaborative Family Healthcare Association (CFHA). Why should you care? Well, read on […]

Category iconIntegrated Care News Tag iconPrimary Care,  social media

Neftali Serrano
March 23, 2021 by Neftali Serrano

Video, Phone, In-Person: A Morning As A BHC During COVID

Five Minute Read Operating as a behavioral health consultant (BHC) in primary care has always demanded flexibility but never more so than during the pandemic. Things have changed significantly and it’s worthwhile for us to reflect on those changes, not with resistance, but simply with acknowledgment and mindfulness about what those changes mean. So, this […]

Category iconIntegrated Care News Tag iconPCBH,  Primary Care,  behavioral health,  COVID-19

Neftali Serrano
February 17, 2021 by Neftali Serrano

Healthcare Policy Principles Our Community Supports

Our community is a rarity in the healthcare world. We do not represent a guild. We do not represent a sector of the healthcare industry. We do not represent a disease category. We represent an idea. That idea is that healthcare works best when professionals, in tandem with families and their communities, work together within […]

Category iconIntegrated Care News Tag iconPrimary Care,  integrated care,  mental health,  policy,  healthcare

Neftali Serrano
December 17, 2020 by Neftali Serrano

Here’s What You Were Talking About In 2020

10 Minute Read Our conversations tell us a lot about who we are, so we thought it would be a good idea to review our top list serve conversations for 2020. Before those of you who are not members of the Collaborative Family Healthcare Association (CFHA) stop reading, let me convince you as to why […]

Category iconIntegrated Care News Tag iconworkforce,  Primary Care,  integrated care,  behavioral health,  COVID-19

Map showing sites across the United States that offer integrated care services.

Neftali Serrano
September 30, 2020 by Neftali Serrano

How widespread is integrated care?

5 Minute Read This is a first. To our knowledge no systematic effort to account for the number of practices providing integrated behavioral health services in the United States has been undertaken, other than efforts to identify colocated providers in a geographical space. To be sure the data collected has its limitations and this blog […]

Category iconIntegrated Care News Tag iconworkforce,  Population health,  Primary Care,  integrated care,  behavioral health

Neftali Serrano
August 25, 2020 by Neftali Serrano

We Can End Racism In Our House

5 Minute Read There is a necessary connection between our work in integrating behavioral health and medicine and the work of rooting out racism in health care. That connection lies at the root of what those of us who call ourselves champions of integrated care are doing: we are reforming a fragmented and too-often ineffective […]

Category iconIntegrated Care News Tag iconPrimary Care,  integrated care,  anti-racism,  health inequities,  CLAS Standards

Neftali Serrano
July 29, 2020 by Neftali Serrano

Don’t Quit: We Can Outlast All Of This

3 Minute Read I’ve been tempted to throw my laptop/ iPhone across the room in recent weeks. This coronavirus thing and the political and economic chaos it has wrought, not to mention the morbidity and mortality that accompanies it have pushed me to the brink. And many healthcare professionals have intimated to me that they […]

Category iconIntegrated Care News Tag iconPrimary Care,  resiliency,  integrated care,  behavioral health,  workforce

Neftali Serrano
May 29, 2020 by Neftali Serrano

Transitioning Again? Reopening Primary Care

2 Minute Read: It seems as if 2020 is the year of perpetual transition as we adjust and learn, adjust and learn. Our last few weeks as a membership has been spent thinking about returning to in-person visits (or not) and concurrently thinking about how our personal lives mirror this transition as states “re-open.” Below […]

Category iconIntegrated Care News Tag iconPrimary Care,  wellness,  integrated care,  COVID-19

Neftali Serrano
May 22, 2020 by Neftali Serrano

Settling Into The New Normal

3 Minute Read CFHA members have worked hard in the last 9 weeks responding to the various challenges posed by the pandemic. These challenges are not going away, however, a great deal of progress has been made in adapting clinical delivery to telehealth, figuring out the economics of all of this and working on the […]

Category iconIntegrated Care News Tag iconPrimary Care,  integrated care,  COVID-19,  telehealth

Neftali Serrano
May 18, 2020 by Neftali Serrano

This Is The Golden Age For Behavioral Health: Will It Become The Golden Age For Primary Care?

This blog is a follow-up to a recent panel presentation co-sponsored by Comagine, The Institute for Primary Care Behavioral Health and the Collaborative Family Healthcare Association. The chat for the presentation is here. Video is here or just scroll down. What started out as deep consternation as the COVID pandemic hit in March quickly turned […]

Category iconIntegrated Care News Tag iconPrimary Care,  behavioral health,  COVID-19,  telehealth

Neftali Serrano
May 5, 2020 by Neftali Serrano

Looking Towards The Long-Term Implications of The Pandemic

The realities of the pandemic are settling in among our membership and more of our conversation is turning to the long-term implications. We are concerned about our fellow healthcare providers, our patients and the economic realities that healthcare is facing along with the rest of the world. At the same time there is a sense […]

Category iconIntegrated Care News Tag iconPrimary Care,  wellness,  integrated care,  coronavirus,  COVID-19

Neftali Serrano
April 23, 2020 by Neftali Serrano

The Upside Down World of COVID-19

You know things are weird when behavioral health visits are outpacing primary care visits (at least as far as percentage increases) at many health centers. This is one of several paradoxes of the COVID-19 era along with the finding that many (if not most?) patients are preferring phone visits to video consults – which is […]

Category iconIntegrated Care News Tag iconPrimary Care,  behavioral health,  coronavirus,  COVID-19

Neftali Serrano
April 20, 2020 by Neftali Serrano

Settling Into The Quarantine Period

The second week of April saw our community settle into the COVID-19 era with better established telehealth practices and a better sense of what the near-term would hold for the provision of healthcare. This knowledge did little to diminish the uncertainty of the long-term outlook for healthcare teams, particularly for primary care where the economic […]

Category iconIntegrated Care News Tag iconPrimary Care,  wellness,  integrated care,  COVID-19

Neftali Serrano
April 13, 2020 by Neftali Serrano

COVID-19: Week 4 In Review

The first week of April saw our community solidify workflow changes to telehealth and continue to note the toll of the pandemic financially across the healthcare sector. Although less content overall was shared on our listserves compared to the initial weeks of the crisis it was clear community members were hard at work figuring things […]

Category iconIntegrated Care News Tag iconPrimary Care,  integrated care,  behavioral health,  COVID-19,  ADHD

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Collaborative Family Healthcare Association (CFHA)
11312 US 15-501 N.
Suite 107-154
Chapel Hill, NC 27517
info@CFHA.net

Key Contributors

Neftali Serrano, PsyD, CEO
Matt Martin, PhD, LMFT, Blog Editor
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

What We Do

CFHA is a member-based, 501(c)(3) non-profit organization dedicated to making integrated behavioral and physical health the standard of care nationally. CFHA achieves this by organizing the integrated care community, providing expert technical assistance and producing educational content.

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