Nearly every time we work with consulting clients working on implementing integrated care the complaint is the same. There’s a healthcare administrator breathing down their neck about how many scheduling slots are going unutilized. It’s as if the golden hammer of healthcare optimization is managing slots. It’s time we call this what it is – […]
By Neftali Serrano, PsyD Far too often, I hear the same weary refrain from healthcare professionals championing integrated care: “My leaders tell me that my integrated care program is just not making us enough money.” Let’s be clear—this isn’t a financial question. It’s a philosophical one dressed up in a spreadsheet. Because when a leadership […]
Why We Need Dedicated Integrated Care Directors — At Every Level of the Health System If you’ve spent any time in the integrated care space, you know the pattern: A grant funds a pilot. A bold health plan tries something innovative. A state rolls out a value-based model. Then people move on, funding dries up, […]
I’m going to make an argument here that the antidote to political uncertainty and rapid change in the healthcare landscape is community, particularly local community. And in so doing I’m also tying us to a promise that this community, the Collaborative Family Healthcare Association (CFHA), will be a nexus of moral strength and innovation for […]
