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Chus Arrojo, MA, LMHC, LMFT

Chus Arrojo, MA, LMHC, LMFT
May 27, 2026 by Chus Arrojo, MA, LMHC, LMFT

The operation was a success, or was it? 

As is often the case with scientific breakthroughs, Lister was not satisfied with prevailing explanations for high post-surgical mortality. Instead, he looked elsewhere, guided by observation. In hindsight, it is striking how long established—yet incorrect—explanations persisted. These were not only scientific but cognitive: reinforced by shared assumptions that made alternative interpretations difficult to see. In […]

Category iconIntegrated Care News,  Interventions,  Implementation Tag iconPrimary Care,  Quality Improvement,  Patient Safety

Chus Arrojo, MA, LMHC, LMFT
April 7, 2026 by Chus Arrojo, MA, LMHC, LMFT

Crossing the Street: A Noir Account of an Unusual Warm Handoff

There was nothing particularly remarkable about that day. It wasn’t sunny. It didn’t rain. The clouds offered no movement, no promises of new shapes with hidden messages. It was just a gray day, like so many others. And yet, it became a day I would remember. It all started with a call about a patient […]

Category iconIntegrated Care News,  Provider & Patient Perspectives Tag iconPCBH,  Primary Care,  warm handoff;

Chus Arrojo, MA, LMHC, LMFT
March 27, 2026 by Chus Arrojo, MA, LMHC, LMFT

The Amulet: Objects of care for what doesn’t fit in a visit 

There is a copy of a Thich Nhat Hanh book in her exam room. I imagine it as an amulet, or maybe a mantra, quietly working on her behalf: “I am a continuation, like the rain is a continuation of the cloud.” She cannot be anything less, anything more. In fifteen minutes, she is expected to earn […]

Category iconIntegrated Care News,  Provider & Patient Perspectives Tag iconPrimary Care,  patient experience,  provider experience

Chus Arrojo, MA, LMHC, LMFT
March 6, 2026 by Chus Arrojo, MA, LMHC, LMFT

Harnessing the Power of Collaborative Documentation in Healthcare

Collaborative documentation is far more than a technique for writing notes. When used intentionally, it becomes a foundation for partnership‑based care and serves multiple meaningful functions that shape the clinical encounter itself. The Functions of Collaborative Documentation A Process and an Outcome Collaborative documentation turns the note into both a shared activity and a tangible […]

Category iconIntegrated Care News,  Interventions Tag iconPrimary Care,  patient-centered care,  AI

Chus Arrojo, MA, LMHC, LMFT
February 26, 2026 by Melissa Stepien, PMHCNS-BC and Chus Arrojo, MA, LMHC, LMFT

Integrated Psychiatry in Pediatric Primary Care: A PCBH-Informed Approach

For these practices, an Integrated Psychiatry approach—directly informed by the Primary Care Behavioral Health (PCBH) model—provides a flexible, population‑focused alternative. PCBH emphasizes rapid access, same‑day consultation, brief interventions, and team‑based care embedded directly within primary care workflows. Applying these principles, Integrated Psychiatry brings psychiatric expertise into the pediatric medical home, enhancing access, reducing stigma, strengthening […]

Category iconIntegrated Care News,  Implementation Tag iconPCBH,  Population health,  Primary Care,  Psychiatry

Chus Arrojo, MA, LMHC, LMFT
December 23, 2025 by Chus Arrojo, MA, LMHC, LMFT

“How Did We All Land Here? Systems Roots, Family Stories, and the Call to Integrated Behavioral Health”

Two LMFTs explore career choice through the lens of family-of-origin and a drive towards systems change–Part II of II Reflections on an Unusual Upbringing This two-part blog was inspired by a conversation I had with Jess at the CFHA Conference in Raleigh. We shared stories about our unique upbringings and decided to collaborate on a […]

Category iconIntegrated Care News Tag iconintegrated care,  family of orgin,  career choice

Chus Arrojo, MA, LMHC, LMFT
November 6, 2025 by Chus Arrojo, MA, LMHC, LMFT

Designing for Healing: What the Bauhaus Movement Can Teach Us About Integrated Care Spaces

The question is: how can a design philosophy rooted in early modernism help us create healthcare spaces that are more human, efficient, holistic, and equitable? The answer might partially lie in six Bauhaus ideas that seem to align perfectly with the aims of integrated care. 1. Form Follows Function At the core of Bauhaus design […]

Category iconIntegrated Care News

Chus Arrojo, MA, LMHC, LMFT
October 31, 2025 by Chus Arrojo, MA, LMHC, LMFT

Igniting Change in Integrated Care: Highlights from CFHA’s 2025 Conference

The Firestarter Framework: Fueling Passion and Purpose Dr. Thomas opened her session delving into the Firestarter Framework to explore our personal journeys in Integrated Care leadership and inspire participants to carry the CFHA “spark” home after the conference, igniting ongoing passion for integration. This framework classifies drivers of change into three groups. These Firestarter types […]

Category iconImplementation,  Implementation,  Integrated Care News Tag iconQuality Improvement,  Primary Care

Chus Arrojo, MA, LMHC, LMFT
September 11, 2025 by Chus Arrojo, MA, LMHC, LMFT

Searching for Pearls of Integration

The Value of a Pearls Gathering At the end of the first pandemic year, BHCs from multiple sites at the Pediatric Physicians’ Organization at Children’s (PPOC) convened to reflect on what we called the “Pearls of 2020 – Staying Integrated During the Pandemic.” The Pearls initiative identified six key elements of integration, each of which […]

Category iconIntegrated Care News,  Provider & Patient Perspectives Tag iconPCBH,  Primary Care

Chus Arrojo, MA, LMHC, LMFT
September 4, 2025 by Chus Arrojo, MA, LMHC, LMFT

Third Culture Clinicians in Integrated Care

Third Culture Kids (TCKs) are children of expatriates who spend a significant part of their upbringing in a culture different from their own or their parents’ nationality. The term TCK stems from the presence of three cultural influences in their lives: their heritage culture(s), the host country culture(s), and the culture of expatriates and other TCKs. […]

Category iconIntegrated Care News,  Professional development Tag iconPrimary Care,  integrated care,  Professional identity

Chus Arrojo, MA, LMHC, LMFT
June 12, 2025 by Chus Arrojo, MA, LMHC, LMFT

Community Integration: Pushing the Boundaries for a Better World

A True Story of Solidarity in Action Just weeks earlier, on September 20, Hurricane Maria struck Puerto Rico, claiming many lives and leaving widespread destruction in its wake. In response, the people of Holyoke, Massachusetts, mobilized. Residents and local leaders joined forces to send food and clothing to the island and to welcome newly arrived […]

Category iconIntegrated Care News

Iván Díaz

Chus Arrojo, MA, LMHC, LMFT
May 8, 2025 by Chus Arrojo, MA, LMHC, LMFT

Vaccine Uptake Strategies & Ethical Considerations- Part II

Addressing vaccine hesitancy requires tailored, evidence-based strategies to address the causes. WHO grouped these determinants into contextual, individual, and group influences and vaccine/vaccination-specific issues. However, most vaccine hesitancy measurement tools have limited psychometric validation. Further studies correlating measurements with vaccination behavior and validating these tools in different populations, including pediatric populations, are warranted.  Evidence-based strategies for […]

Category iconInterventions,  Integrated Care News Tag iconethics,  vaccine uptake,  pediatrics,  nudging

Iván Díaz

Chus Arrojo, MA, LMHC, LMFT
April 11, 2025 by Chus Arrojo, MA, LMHC, LMFT

In Search for the Antivax Vaccine: Strategical & Ethical Considerations

It has been suggested that psychology’s role in this post-truth era should be to help people differentiate between beliefs and facts by studying and developing the meta-cognitive skills necessary for searching, evaluating, and applying information. This would entail developing practical tools to foster critical thinking and reflexivity and exploring ways to make psychological information accessible […]

Category iconIntegrated Care News

Chus Arrojo, MA, LMHC, LMFT
March 27, 2025 by Chus Arrojo, MA, LMHC, LMFT

Doctors Within Borders

It is nighttime, the sky is cloudy, and the sea is dark. Giant radio antennae gyrate as a voice over a speaker says, “Your position” to obtain the boat coordinates. Of course, the question can also serve as an interpellation for the spectator on their position on the issue. Rosi’s camera accompanies members of the […]

Category iconIntegrated Care News

Neftali SerranoChus Arrojo, MA, LMHC, LMFT
March 21, 2025 by Neftali Serrano and Chus Arrojo, MA, LMHC, LMFT

Implementation of Combined PCBH and CCBHC Models: Key Considerations

1. Clarify Overlapping and Distinct Goals 2. Leverage the CCBHC Funding to Enhance PCBH Capacity 3. Enhance Care Coordination Across Both Models 4. Address Workforce Challenges 5. Leverage Technology and Data 6. Communicate a Unified Vision to Staff and Leadership 7. Culture, culture, culture! References Reiter, J. T., Dobmeyer, A. C., & Hunter, C. L. […]

Category iconIntegrated Care News,  Implementation

https://unsplash.com/@redcharlie

Chus Arrojo, MA, LMHC, LMFT
March 12, 2025 by Chus Arrojo, MA, LMHC, LMFT

Gathering Family Perspectives on Integrated Care

Patients experience primary care firsthand, offering valuable insights into the accessibility, scope, coordination, and continuity of services. Their feedback can help identify gaps, refine innovations, and ensure that enhancements truly improve patient-centered care. By integrating patient perspectives, healthcare systems can more effectively tailor and assess improvements in the 4Cs, leading to more responsive, efficient, and […]

Category iconIntegrated Care News,  Provider & Patient Perspectives

Chus Arrojo, MA, LMHC, LMFT
January 30, 2025 by Chus Arrojo, MA, LMHC, LMFT

The Intersection of Immigration Policies and Behavioral Health

The review underscores the importance of integrating behavioral health into the public health agenda, opposing the health-detrimental effects of anti-immigration policies and calling for collective efforts to advocate for policy changes. This call for action urges healthcare professionals, policymakers, and advocates to evaluate the intersection of immigration policies and behavioral health, emphasizing that global health […]

Category iconIntegrated Care News,  Healthcare Legislation Tag iconPrimary Care

Chus Arrojo, MA, LMHC, LMFT
January 16, 2025 by Chus Arrojo, MA, LMHC, LMFT

Being of Two Minds: The Perks of Ambivalence

A Shakespearean Influence Hamlet’s poignant dilemma, “To be or not to be,” has significantly contributed to illustrating ambivalence as an integral part of the human experience. And research has highlighted its role in moderating the relationship between attitudes and behavior. However, there are still questions about when ambivalence leads to more resistance or susceptibility to […]

Category iconInterventions,  Integrated Care News Tag iconAmbivalence,  Change

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Key Contributors

Neftali Serrano, PsyD, CEO
Maria Jesus (Chus) Arrojo, LMFT, Blog Editor
Bridget Beachy, PsyD, Social Media
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

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