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patient-centered care

September 18, 2025 by Nydia M. Cappas, PsyD, MBA

What Bad Bunny’s Puerto Rico Residency Reminded Me About Integrated Care

I’ll admit it. I’ve had Bad Bunny on repeat for weeks now. As his historic residency in Puerto Rico wraps up its final weekend, I cannot help but reflect on the unexpected lessons I felt during his concert and apply some to working in integrated care. Yes, you read that right. A reggaeton superstar’s show […]

Category iconInterventions,  Integrated Care News Tag iconPatient engagement,  Culturally responsive care,  patient-centered care

May 1, 2025 by Nydia M. Cappas, PsyD, MBA

Artificial Intelligence in Health Care

That small win reminded me that artificial intelligence is already shaping the way our patients (and our families) search for health advice. I believe that as clinicians, educators and supervisors, we are called to guide this shift. Below, I share three reasons why. Three reasons why learning Artificial Intelligence in health care may be a responsibility and […]

Category iconIntegrated Care News,  AI Tag iconpatient-centered care,  healthcare,  AI

May 6, 2022 by David Bauman

Being Life Saving: A Contextual Approach to Patient Care

4 minute read. Original post available here With onboarding our new behavioral health consultant (BHC) interns and family medicine (FM) residents, we have had numerous conversations and presentations regarding the importance of integrating a contextual, compassionate approach to healthcare. Regardless of it being delivered by a BHC, by a primary care provider (PCP), by a […]

Category iconIntegrated Care News Tag iconpatient-centered care,  integrated care,  PCBH

September 21, 2020 by Norma Balli-Borrero

Pediatric Patient Engagement During A Pandemic

5 minute read Greetings, CFHA! My name is Norma Balli-Borrero, and this is my very first post as a newly minted member of the CFHA Blog Writing Team. My posts will center around being a BHC and research assistant working in Pediatrics. Some of my posts will be based on my own personal experience, while […]

Category iconIntegrated Care News Tag iconengagement,  pediatric,  patient-centered care,  COVID-19

June 4, 2020 by Alexander Blount

High-Touch Telemedicine

12 minute read The COVID-19 pandemic, for all of the hardship and loss it has heaped upon the US healthcare system, has initiated a period of unparalleled innovation as well.  A great deal of that innovation has been due to the courage and dedication of the physicians, nurses, and administrators on the front lines.  Convention […]

Category iconIntegrated Care News Tag icontrauma-informed care,  patient-centered care,  telemedicine,  telehealth

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Key Contributors

Neftali Serrano, PsyD, CEO
Maria Jesus (Chus) Arrojo, LMFT, Blog Editor
Bridget Beachy, PsyD, Social Media
Leiana Edwards, Social Media
David Bauman, PsyD, Vlog Contributor
Grace Pratt, LMFT, Podcast Editor

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