The Value of a Pearls Gathering At the end of the first pandemic year, BHCs from multiple sites at the Pediatric Physicians’ Organization at Children’s (PPOC) convened to reflect on what we called the “Pearls of 2020 – Staying Integrated During the Pandemic.” The Pearls initiative identified six key elements of integration, each of which […]

When Clinicians Become Family Caregivers
While sitting in on my parents’ medical visits, some of their doctors looked through me like I was wearing Harry Potter’s cloak of invisibility once they learned I had specialized knowledge. They neither talked to me nor gave me the opportunity to provide input or ask questions as if concerned, perhaps, I would second-guess their […]
Gathering Family Perspectives on Integrated Care
Patients experience primary care firsthand, offering valuable insights into the accessibility, scope, coordination, and continuity of services. Their feedback can help identify gaps, refine innovations, and ensure that enhancements truly improve patient-centered care. By integrating patient perspectives, healthcare systems can more effectively tailor and assess improvements in the 4Cs, leading to more responsive, efficient, and […]